Privacy Policy

Overview

Blue Jewel Flight School (“Blue Jewel,” “we,” “us,” or “our”) operates the website bluejewelflight.com and provides online ground school courses and in-person flight training services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or purchase our services.

By using our website or enrolling in any of our programs, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

Information We Collect

Information you provide directly

• Account information: Name, email address, and password when you create an account.
• Purchase information: Name, email address, and billing information when you enroll in a course.
• Contact form submissions: Name, email, phone number, and message content when you contact us.
• Course activity: Quiz answers, module progress, and completion data within the ground school platform.

Information collected automatically

• Usage data: Pages visited, time spent on pages, and navigation patterns collected through standard web analytics.
• Device information: Browser type, operating system, and IP address for security and analytics purposes.
• Cookies: Small data files stored on your device to maintain login sessions and improve site functionality. See the Cookies section below.

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and provide access to purchased course content
• To process payments and send purchase confirmations and receipts
• To respond to your inquiries and provide customer support
• To send course-related communications such as progress reminders or updates to course content
• To improve our website and course offerings based on usage patterns
• To send occasional marketing emails about new courses or services — you can unsubscribe at any time
• To comply with legal obligations and protect the rights and safety of our users

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Sharing and Disclosure

We share your information only in the following limited circumstances:

Service providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These include:

• Payment processing: Stripe or similar PCI-compliant payment processors. We do not store full payment card details on our servers.
• Email delivery: Email service providers used to send transactional and marketing emails.
• Web hosting: Bluehost / WordPress infrastructure hosting our website and customer data.
• Analytics: Google Analytics or similar tools to understand website traffic (anonymized where possible).

All service providers are contractually required to keep your information confidential and use it only to perform services on our behalf.

Legal requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers

If Blue Jewel Flight School is acquired, merged, or substantially reorganized, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

Cookies

Our website uses cookies — small text files stored on your device — for the following purposes:

• Authentication: To keep you logged in to your account across sessions.
• Preferences: To remember your settings and course progress.
• Analytics: To understand how visitors use our site so we can improve it.
• Security: To help detect and prevent fraudulent activity.

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our site, including the ability to stay logged in to your account.

Payments

Course purchases are processed through Stripe or a similar PCI-compliant payment processor. When you enter your payment information at checkout, it is transmitted directly to the payment processor using encrypted HTTPS connections. Blue Jewel Flight School does not store full credit card numbers, CVV codes, or expiration dates on our servers.

For any payment-related questions or disputes, contact us at info.bluejewelflight@gmail.com.

Our refund policy: if you are not satisfied with the ground school within 14 days of purchase, contact us and we will issue a full refund.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include HTTPS encryption for all data transmission, secure password storage using industry-standard hashing, and access controls limiting who within our organization can access customer data.

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at info.bluejewelflight@gmail.com.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your account and personal information, subject to any legal retention requirements.
• Opt-out of marketing: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email or by contacting us directly.
• Data portability: You may request a copy of your data in a portable format.

To exercise any of these rights, contact us at info.bluejewelflight@gmail.com. We will respond to your request within 30 days.

California residents: Under the California Consumer Privacy Act (CCPA), you have additional rights regarding your personal information. We do not sell personal information. For CCPA-specific requests, contact us at the email above.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete that information.

Student pilots between the ages of 13 and 17 should obtain parental consent before creating an account or enrolling in our courses.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and notify registered users via email. We encourage you to review this policy periodically.

Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: